KVKK Information Text

FEGEL COMFORT ELECTRICAL APPLIANCES INDUSTRY TRADE LIMITED COMPANY KVKK INFORMATION TEXT

As FEGEL COMFORT ELEKTRİKLİ ALETLER SANAYİ TİCARET LİMİTED ŞİRKETİ (“Company”), we attach great importance to the protection of your personal data in the activities we carry out via www.fegelcomfort.com (“Site”).
This text has been prepared in order to fulfill our obligation to inform as the data controller in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).

1. DATA CONTROLLER

Company Name: FEGEL COMFORT ELECTRICAL APPLIANCES INDUSTRY TRADE LIMITED COMPANY
Address: SERIFALI MAH. TURGUT ÖZAL BLV. NO: 154 INSIDE DOOR NO: 27 UMRANIYE/ ISTANBUL
Phone: +90 533 576 08 01
Email: info@fegelcomfort.com
Central Registry Number: 0385211709600001

2. PERSONAL DATA PROCESSED

The personal data we process during site use, membership and shopping processes are as follows:

Identity Information (name, surname, Turkish ID number)
Contact Information (address, phone, email)
Customer Transaction Information (order, return, request/complaint information)
Payment Information (credit/debit card information – via payment service provider)
Site Usage Information (IP address, cookie data, browser information)

3. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

Carrying out membership transactions
Receiving, preparing and delivering orders
Execution of payment processes
Customer relationship management and return/exchange processes
Campaign, promotion and information activities (with your approval)
Ensuring and improving site security
Fulfillment of legal obligations arising from legislation

4. TRANSFER OF PERSONAL DATA

Your personal data;

To cargo/logistics companies,
To banks and payment institutions,
To information technology service providers,
To authorized public institutions and organizations in accordance with legal obligations
It can be transferred in accordance with Articles 8 and 9 of the KVKK.

5. DATA COLLECTION METHODS AND LEGAL REASONS

Your personal data is collected through the Site membership form, order form, e-mail, call center, cookies and similar digital channels, based on the legal reasons specified in Articles 5 and 6 of the KVKK.

6. RIGHTS OF THE DATA OWNER

In accordance with Article 11 of the KVKK;

Learning whether your personal data is being processed,
Requesting information about it if it has been processed,
To learn the purpose of processing and whether it is used in accordance with its purpose,
Knowing the third parties to whom the data was transferred, either domestically or abroad,
Request correction if it is processed incompletely or incorrectly,
Request deletion or destruction within the framework of the conditions stipulated in the KVKK,
To object to a result that is against you as a result of analysis by automated systems,
Request compensation for damages if you suffer damages
You have the rights.

7. APPLICATION METHOD

To exercise your rights, you can apply through the following communication channels with documents confirming your identity:

Address: [Company Address]
Email: [Application email address]
KEP: [KEP address]

Effective Date: 13.08.2025

FEGEL COMFORT ELECTRICAL APPLIANCES INDUSTRY TRADE LIMITED COMPANY